CC-Interactive

A unique model for outsourcing has been taken into use by the new Danish it-company CC-Interactive. As opposed to other it-companies who choose to outsource a part of an already existing development team, CC-Interactive teamed up with Ciklum and placed its entire development team in Ukraine from the very beginning.

"You can say that we take Ciklum's concept to the extreme. Others use their concept to a lesser degree and get certain modules developed there. In our case Ciklum takes care of everything, and it works beyond expectation," says owner and founder of CC-Interactive, Harald Riis Thomsen.

The start-up in 2006 for CC-Interactive was very easy and simple, explains Harald Riis Thomsen. A short description of the b us iness concept was sent to Ciklum, and only two weeks later Harald Riis Thomsen travelled to Kiev to conduct interviews with the candidates Ciklum had found. A highly skilled Ukrainian communication expert with experience from international companies was hired, and he now manages communication directly with the clients without having to go through CC-Interactive in Denmark.

This allows CC-Interactive staff in Denmark to concentrate on developing and selling the products, while Ciklum takes care of all the infrastructure and organization.

CC-Interactive aims at having between ten and 15 employees in Ukraine within two or three years.

"But the strength about Ciklum's concept is, that you don't have to worry about how many employees you'll need in the future," explains Harald Riis Thomsen. "Because if I get a big client, I'll just let Ciklum hire some people to solve the assignment. An that gives an enormous flexibility and brand new business opportunities."

"What I like about Ciklum's model is that it's transparent. You see, what you get. And what you get is an employee for a certain price with administration, office facilities and everything included. And most importantly – it works," says Harald Riis Thomsen.

Reference date: April 2007

Using Peak Resources

Ciklum Peak Resources department – Peak Resources Consult UA, has supported CC-Interactive on several occasions.

CC-Interactive is a specialized company which provides software solutions within the financial sector and telecommunications industry. We are also selling our solution on the Ukrainian market and therefore we, in some cases, are considered a local software vendor. In this context we are often required to provide specialist services for a limited period of time and in these cases we have used Peak Resources Consult UA to support us with peak specialist resources. Peak Resources has always replied extremely fast to our requests and the delivery of services has been very professional. Peak Resources has ensured our satisfaction simply by making it easy to be a customer.
Thus we can highly recommend Peak Resources as a very professional partner.

Harald Riis Thomsen, Founder & CEO

Reference date: 2009